|
City Union Bank
aims to provide
you a safe and
secure
environment to
perform online
banking. In this
direction, we
have introduced
the option of
Virtual
Keyboard.
1.
What is Virtual
Keyboard?
The Virtual
Keyboard is an
onscreen
keyboard which
provides a mouse
based
alternative, for
keying in your
username and
password,
instead of using
the actual
physical
keyboard.
2.
What are the
advantages of
logging into the
Internet Banking
site using a
Virtual
Keyboard?
The virtual
keyboard is an
additional
precautionary
measure and
protects you
against
malicious key
logger programs
which might have
infected your
computer.
A key logger
program can
capture the
keystrokes you
enter in the
physical
keyboard to
login. Such a
key logger may
be accessing
your PC without
your knowledge
or permission.
A virtual
keyboard
prevents your
username or
password from
being stolen,
especially while
using public
computers, such
as those
available in
Internet cafes.
How can I use
the Virtual
Keyboard?
Use the mouse to
enter the
alphabets and
numbers in your
password by
clicking on the
keys of the
Virtual
Keyboard.
To Caps Lock On
:
Use the Shift
button to change
case when
entering the
lower and upper
case letters in
your password..
Internet
Banking
usernames and
passwords are
case-sensitive,
please ensure
that you are
aware of this
"difference"
when entering
your password.
Del Button:
Use this button
to clear a field
if you have
entered
characters
incorrectly .
3.
Is it mandatory
to use the
Virtual
Keyboard?
No. You can use
the normal
keyboard or the
combination of
both normal and
virtual keyboard
also.
4.
Is it not secure
to use the
regular
keyboard?
City Union Bank
aims to provide
you a safe and
secure
environment to
perform online
banking. The
virtual keyboard
is one such
feature.
Note:
In order to
protect your
account, access
will be disabled
after three
unsuccessful
login attempts
for one Hour.
Please ensure
that no other
person is
glancing,
peeping at your
computer screen
while you are
keying in your
username and
password through
the virtual
keyboard |
