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ABOUT TRUST ONLINE
E-Mails requesting sensitive account information (Phishing attack)

Dear Customer,

We understand that there are fraudulent e-mails going out to customers of various banks asking them to update sensitive account information like their  user IDs, passwords etc., by clicking on an e-mail link or by visiting a website.

Please note:

  • City Union  Bank does not seek such information in any form from its customers. Hence please do not part with this information even if you are asked.
  • If you receive an e-mail claiming to be from City Union  Bank regarding updating sensitive account information, let us know by forwarding the e-mail to csd@cityunionbank.com.
  • IMPORTANT: If you have revealed sensitive account information like your  user ID, password, or other personal information in this manner, please call our CSD Phone 044-28297900/044-28297904 or          e-mail to csd@cityunionbank.com.

We reiterate that City Union Bank acts at all times with diligence, in good faith, and without any intent prejudicial to the interests of its customers.

Thank you for your cooperation.

Sincerely,

 

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