This option can be used by the following users,

• Who were new to Net/Mobile banking and also for who already using Net/Mobile Banking.
• Having their PAN,E-mail id and Mobile number registered with CBS or an active debit card for their account
• Know their PAN and date of birth as available in the bank records.

The steps involved are,

• Goto onlinecub.net and select the option "Set/Reset Password".
• Fill you Customer ID in Customer ID input field
• Choose your Branch ID where you are having your account.
• Select & follow any one of the options below (a) or (b)
• I have my ATM Card
• I do not have my ATM Card

Procedure on selecting I have my ATM Card

• Enter your PAN and Date of Birth in respective field
• Enter the ATM Card details (Last 6 digits of card number, expiry date and ATM pin).
• Choose the Password that needs to be generated by selecting the check boxes: Login Password, Transaction Password and MPIN.
• Click on the Continue button.
• One Time Password (OTP) will be sent to you registered mobile number.
• Please enter the OTP and click on the "Submit ".
• You will be navigated to the change password screen where you will be prompted to type your Login password , Transaction Password and MPIN (If you opted to change Login Password, Transaction Password and MPIN), confirm your password by retyping it.
• On Successful submission, user will receive confirmation in the screen and SMS will be sent to registered mobile number
• Now you are ready to login to your Internet banking and Mobile banking using the passwords created in above step.

Procedure on Selecting I do not have my ATM Card:

• Enter your PAN and Date of Birth in respective field
• Choose the Password that needs to be generated by selecting the check boxes: Login Password, Transaction Password and MPIN.
• Click on the Continue button.
• Enter the OVC Request id as received in registered mobile number and OVC Code as received in your registered Email ID.Then press Continue Button.
• Once OVC successfully verified, You will be navigated to the change password screen where you will be prompted to type your Login password , Transaction Password and MPIN (If you opted to change Login Password, Transaction Password and MPIN), confirm your password by retyping it
• On Successful submission, user will receive confirmation in the screen and SMS will be sent to registered mobile number
• Now you are ready to login to your Internet banking and Mobile banking using the passwords created in above step.